Sunday, August 12, 2018

Google Voice Call Screening

I've been living with my Google Voice/Obihai system (see 12345678, 9),  for a couple of years and it continues to work great and for free!

Obihai sunset the OBi100 a while back and I upgraded to an OBi200. It took at least 2 minutes to make the transition.

Then in early 2018 Obihai was acquired by Polycom. Remember the old Polycom "Star" speaker phone?

There was one feature of Google Voice that wasn't supported by Obihai.

Google Voice has a call screening feature that will let you challenge a caller to identify themselves then ring your phone and announce the caller. At that point you can accept the call or send it to voice mail. While the caller is leaving a message, you can listen and pick up if you want to.

The Obihai system would challenge a caller to identify themselves but then immediately ring your phone without announcing the caller.

In practice that challenge caused most telemarketers to just hang up.

Then Google made a seemingly unrelated change to Google Voice. The result of that change is that now the screening works!

Sunday, August 05, 2018

Reducing Spam Calls

If you're not interested in reducing spam calls to your mobile number, just go back to Facebook. If you're using an iPhone, just go back to Facebook.

Now that we've got the crowd thinned out, go to the Google Play Store and download the latest Phone app.

Open the Phone app and tap the hamburger menu in the top right corner.

Tap on "Caller ID and spam".


Then slide "Filter spam calls" to the right.


Lifehacker has an article here.