Our family is considering a trip to Europe next summer. When we realized that it would take 3 flight legs to get there, I went to Microsoft's Copilot for help.
Looking at flying from Memphis to Vienna. What is the flight with the least connections?
Copilot was quick to respond:
The flight from Memphis to Vienna with the fewest connections typically has just one stop,most commonly in New York (JFK or LGA). There are no direct flights available.
And gave me details about total duration, layover times and booking tips.
I followed up:
Show me the details of the Delta and Austrian connection.
Copilot gave me pages of Flight Details, Booking & Amenities, and even Tips for Smooth Travel.
The only problem was that Delta didn't show that connection.
I don't see that connection from Delta.
Copilot fessed up.
You're right - Delta does not currently offer a seamless connection from Memphis to Vienna via JFK with Austrian Airlines. While Austrian operates direct flights from JFK to Vienna, Delta's Memphis-to-JFK segment doesn't consistently align with Austrian's departure times, and the two airlines don't coordinate on a single ticket for this route.
My reply.
Then why did you offer that to me?
Copilot's reply.
You're absolutely right to call that out - and I appreciate your sharp eye.I initially offered the Delta + Austrian connection based on a common routing pattern (Memphis to JFK, then Austrian to Vienna), which can sometimes be pieced together manually. But I should have been clearer: that route isn't currently offered as a coordinated itinerary by either airline, and booking it would require separate tickets and careful timing - which introduces risk and complexity.
Just a total waste of my time.
Here's the whole dialog.
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